SEMPDX hosted their 2nd annual SearchFest yesterday. Speakers included Rand Fishkin of SEOMOZ, representatives from Google and MSN as well as a host of talented Search Marketers from around the country. I was pleased to see some local friends from Hood River and I met a lot of new people, either learning about search for their company or their own agency.

The conference focused on search strategies such as link development, social media marketing, website usability, analytics and even international SEM. It was fun to see how some local entities are using search marketing to grow their businesses. Dan Harbison of the Portland Trailblazers shared how they’re using their website to increase visibility of the team, improve public perception of players and even sell season tickets.

I presented on Marketing 2.0 Issues including Online Reputation Management issues that occur using Social Media Marketing. Though all three panelists have vastly different client bases, a lot of our recommendations were shared-spend time researching the social networks you’d like to engage, have thick skin, have fun, be a good community member, don’t spam, give more than you take. Marty Weintraub of AimClear had great advice for dealing with bullies, while Janet Johnson shared insight into helping companies with B2B focus leverage the power of social media marketing.

For those of you who missed it, shame on you and plan to go next year;) but know that SEMPDX holds great networking and educational events year round. Check out their upcoming schedule.

Also, big thank you to Benjamin Lloyd of Amplify Interactive and the whole SEMPDX team that made the event possible!

Thank you first to SEMPDX for choosing MEDIA forte marketing to speak at their SearchFest in March. I’m really excited and encourage anyone who has an interest in learning about search to attend (read the interview about search marketing and social media).

On the topic of education I’d also like to talk a little about the Search Marketing Basics Classes I’m teaching for Hood River Community Education. The Series includes coursework for creating keyword research, competitive analysis, link building, blogging and social media optimization. I taught the first class, Search Marketing Basics, last week and it was really exciting for a number of reasons. First, because the attendees knew more about search than I imagined (they knew the difference between paid and natural/organic search, they understood the importance of search, they grasped the process of how their visitors used search). Second, they had some work to do with the foundation of their search marketing, particularly with keyword research. I think a lot of companies still miss the point of good keyword research. You can’t be found online for “cool blue widgets” if you don’t use the words “cool blue widgets” in your title tag, description, page content, linking, etc. Just as importantly, it won’t matter if you’re found for “cool blue widgets” if your customers are calling your product “groovy blue waggles”. The definition of search is becoming larger and more encompassing as search gains traction as a traditional marketing technique and as it becomes more diversified.

The purpose of education is to empower. My suggestion for business owners looking to become educated in search is to invest in the foundation (keyword research/content) before you venture into other strategies, such as social media optimization (define).

Whatever level you are as a search marketer or business owner, you’ll benefit from attending SearchFest or our local community education courses, put it on your calendar!

If you’re a marketer or business owner looking to learn about search marketing and you live in the Pacific Northwest, you have great educational opportunities through our local SEMPDX, Search Engine Marketing Professionals of Portland.

Last night, they sponsored a Hot Seat, a site review which allows business owners and marketers to submit their sites for review by a panel of professionals. This is one of the best ways to get a better understanding of how to improve your website, not just for search, but for usability as well.

Whether you have a site that generates millions or generates awareness (like one of the sites up for review, Donate a Life Northwest) you’ll get practical advice you can take back to your development team. Here are a couple of recommendations:

*Create simple calls to action on your home page. At search shows and with clients, I’ve gone through this process and 90% of the time, this piece is missing. What do you want people to do on your site? If you want visitors to pick up the phone and call you, give them your phone number, don’t make them search for it. If you want them to schedule a consultation, create a form that makes it easy to do that.

*Submit your xml sitemap to Google. Go to Google Webmaster Tools and follow the simple directions for submission. Vanessa Fox (speaker and the founder of Google Webmaster Central) recommended creating a script to resubmit xml sitemaps rather than remembering to manually resubmit.

*Examine your keywords and be realistic. Sometimes the most trafficked keyword for your industry is nearly unapproachable. Remember that “tail” terms can be even more powerful since they’re likely to generate intent that matches your service and be less competitive than “head” terms. Vanessa wrote a terrific blog post about this phenomenon.

Want to do your own Hot Seat? Do a mini focus group. Sit down with users or potential users of your site and create a dialogue about the site experience. What do you think you’re supposed to do on the site. Was it easy to find the info you were looking for? Is the site credible and trustworthy? Try this exercise just once and you’ll walk away with “ah hahs” that can improve site experience and conversion.

Don’t miss the next SEMPDX Event as well as the upcoming SearchFest in March. It’s a lot of great speakers from the big SES and SMX shows but in our own backyard and for a fraction of the price.

Since involvement with the search industry in 2001, we’ve used the SERP define as part of our reporting criteria to clients. It is one way to gauge effectiveness of natural search efforts. Once we show page one placement for a keyword or phrase then we show the amount of visits generated by that placement, then behavior of that traffic and the conversion of that traffic, pretty straightforward.

Now that personalized search define and custom SERPs are more common than ever, the search industry is left without a metric that it has used to dazzle current and prospective clients. It’s exciting when you can tell a client that they are #1 on Google for an important search query, but what do we as an industry do now that SERPs are difficult to replicate? What I see on my query is very likely to vary from what my client sees because of customized results. We can run the reports with personalized search off and advise clients to do the same so we can be on the same page, but results for their potential traffic will vary due to custom results that can be driven by geography, bookmarks, past queries and other information because engines want to drive the highest level of relevance for users.

This is great for users, but it can present some complexity for search marketers. This change in the search algorithm define places us in the same situation as more traditional marketing efforts. We can still monitor our visits and track them back to the engines, then proceed to return on investment and conversion. Though some search marketers may fear this transition we should be excited about it. We are now left to embrace more traditional, grown up methods of success like quantifiable growth, roi and increased revenue for our clients.

There are still many search marketers that point to their client SERPs and congratulate themselves for being masters of the universe. The real power of search lies in helping our clients complete the sales cycle (or other conversion goal), not just giving them placement on an engine. What does personalized search and custom SERP’s mean to SEO? Maybe it means it’s time for search to grow up and take its’ rightful place among traditional marketing strategies. Growing up means getting more responsible, and that’s good news for the industry and our clients.

Three things happened at this week’s Search Engine Strategies show in Chicago that make me think that search is becoming mainstream. First, one of the keynotes called attendees “traditional search marketers”. How exciting to have the descriptor “traditional” next to a job that’s only a dozen years old. Second, one of the keynotes was Professor Emeritus Don Shultz from Northwestern University giving direction for search marketers to become integrated into the traditional marketing mix. Third, companies are creating their own internal search marketing departments. So what does this mean for you as a business owner? Search is becoming a more organized, respected discipline. This means there are higher standards within the industry holding search marketers accountable for the results they provide their customers. It also means that more education is available for clients. One of the biggest complaints of clients new to search marketing is that it is an almost mysterious discipline and companies are writing big checks to almost unknown entities for a marketing medium they don’t understand. Make sure that the search marketing agencies you engage have shown results and referrals for their customers. Educate yourself. Sign up for search marketing newsletters through ClickZ, Bruce Clay or attend a local search marketing organization meeting (in Oregon, that’s SEMPDX) so that you’re asking the right questions when you’re ready to hire a search marketing agency. Lastly, include your search marketing agency into your traditional marketing planning. A great deal of synergy exists when all marketing departments work together to optimize efforts. As search becomes mainstream, prepare to reap the benefits of search maturing and, as importantly for your business, expect the same level of accountability from your search marketing efforts as you do from your traditional marketing efforts.

Last month, I wrote a post, Top 10 List “Why 70% of SEOs Suck” and, as the Search Commander pointed out, this list works both ways. So here’s it is, Top 10 List “Why Some SEO Clients Suck”

10. They want to do search marketing because it’s the cool thing. Unencumbered by real business reasons, they decide that they’ll give their first born child and 30% of their marketing budget for search ranking.

9. They don’t take time to learn the steps to good SEO. They underestimate both the complexity and the nature of SEO and they put less effort into an SEO Campaign than they would choosing a breakfast cereal.

8. They hire their cousins’ best friend because they heard he knows how to do SEO. Clients need to learn to ask the right questions, the most important of which is, “What have you accomplished for your clients”. They also need to ask more than the question about page one placement. Ask how search efforts have improved the bottom line.

7. They sit you down and ask “How do you do search marketing”. Really? If I do construction, would you sit me down and ask me how you build a house? Let’s say, just for argument sake, that I’m a contractor and I answer that question. I would give you the highlights, “We work with an architect to make plans and build the home to specification, we’ll need your help selecting materials, paint colors, tile, fixtures, appliances, etc.” Now let’s assume I’m a search marketer, when I explain that we start with understanding business objectives, then we do keyword research, competitive analysis and create a site with solid site architecture and exceptional content that facilitates strategic linking, they’re disappointed. It’s like it’s a secret club, and they just want the special handshake. That’s not how it works Spanky. (Spanky and Alfalfa, The Little Rascals, anyone?)

6. They want something for nothing. Ninety percent of proposals I submit to potential new clients get this reaction, “We can’t afford that”, without understanding what the value of an SEO campaign will net the company. They want you to build them a Mercedes and charge you for a Yugo. It’s our job to create a relationship between the cost of the campaign and the return on investment for clients and help them make decisions on acceptance or rejection of a search marketing budget based on ROI.

5. They consider using black hat search marketers. SEO clients should beware of search marketers who scream “Get your website number one on Google for $49.95!” and though their business savvy encourages them to run from such ploys, they can be swayed to engage in these practices just to get placement.

4. They want instant results. Good search marketing strategies take time to implement, we make short and long term goals for our clients so they can begin seeing results, but building a site with solid site architecture, relevant links and exceptional content take time, THEN it takes time for those strategies to get rewarded by the engines.

3. They want to do it themselves. I have 2 clients that came to me for proposals, went away to do it themselves, then came back to have it done the right way. Some clients believe “SEO isn’t rocket science, I can do it myself”, and spend a token amount of time learning about it and implementing a partial strategy that gets little result.

2. They think you just do it once. Good SEO/SEM requires long-term commitment. You don’t just do it once and turn your back on it, just as you wouldn’t buy one TV spot on the Super Bowl and quit other advertising campaigns. Products change, search queries change, competition changes, your SEO/SEM Campaign has to change and evolve as well.

1. They haven’t been educated. The number 1 reason SEO clients suck is because we haven’t done a good job as search marketers of educating them. I hate to pass the buck back to the industry, but that’s where some of the responsibility lies. We make it our job to educate our clients, give them achievable results and deliver. Maybe SEO clients would suck less if SEO’s suck less;)

Happy Thanksgiving!

SEMPDX, our local search marketing organization, held their new SEM 6-Pack Series last night. This innovative learning event was created to meet the needs of local search engine marketing (SEM) professionals and the business community. The event featured 6 different speakers presenting on 6 unique topics relating to SEM techniques and trends for 15 minutes each. The most helpful sections included case studies that demonstrated bottom line success using SEM strategies. Here are a couple of take aways:

*Kent Lewis-Anvil Media recommended creating a press room to encourage keyword rich content in one place as well as a way to organize your press materials for easy access for the organization as well as media players.

*Benjamin Lloyd-Amplilfy Interactive
Great content is only helpful if the engines can find it. Make sure to create site architecture that supports easy access to the bots.

*Scott Hendison-Search Commander
Research Wordpress plug ins for your blog, easy to implement and helpful to the engines.

*Scott McMahon-Engine Works
Create enticing content to raise awareness on social media sites, start with a great idea that engages the community, then create the strategy for sharing that content.

*Stan Davis-Striaght on Consulting
Remember to give respect to the basic foundation of good SEO-relevant title tags, meta data, header tags, alt+image tags, etc.

*Tom Hale-Thomas Creek Concepts
When doing PPC, track your efforts, use Google Analytics and pay attention to the metrics.

These items may seem basic, but many sites are ignoring these foundational elements of good SEO/SEM and suffer the consequences. One of the successes of SEMPDX is that they are helping raise awareness about search marketing for professionals as well as for business owners. As a search professional I would encourage clients to begin participating in education and this is a great start. Here are a couple of upcoming events. SEM Hot Seat is a chance to get real search marketing advice from a panel of experts. The panelists will critique actual sites and address specific SEM questions / issues.

SEMPDX has a great selection of articles and they also host a forum for search marketing questions. MEDIA forte marketing will be presenting a 6-part series for our local Community Education program. Email me at lisa@mediafortemarketing.com if you’d like more info.